Order from the factory. Watch it all the way to the install.
When the client signs, the order goes to the factory from inside PRIM. Our order desk reviews it, places it and keeps the timeline updated, so you always know where every kitchen is: in review, in production, on the water or on the truck.
The details that save the week.
- 01
One click from sale to order
The approved design, additional items and attachments go together. Nothing is retyped.
- 02
Reviewed before production
Our order desk checks every order and asks for changes in the same thread if anything is off.
- 03
Production you can see
Factory lot, order number and status on every job, with a forecast date for arrival.
- 04
Shipping and arrival notices
You are told when a shipment is coming, and delivery and installation tasks are created for you.
- 05
Installation on the calendar
Schedule the crew, and the client gets a reminder before the visit and a notice if it moves.
- 06
Clear billing
Factory invoices arrive in PRIM with installments and payments, and post straight to your finances.
Questions we hear
Who places the order at the factory?
Our order desk. You submit from PRIM, we review, place and track it with you.
Can I add items that are not in the catalog?
Yes. Additional items go with the order and are purchased and tracked by our team.
It all connects.
See your next project in PRIM.
A 30-minute demo with your own kind of project: a lead coming in, a room designed and priced, the order on its way to the factory.