After the install is where referrals start.
PRIM keeps working after the last cabinet is in. Clients get a short survey, your salespeople get reminded to check in, and anniversaries and birthdays turn into reasons to call. Happy clients become referrals, and referrals become your best leads.
The details that save the week.
- 01
Automatic satisfaction survey
Sent after the installation, with the answers on the client record and an alert when someone is unhappy.
- 02
Reminders for your salespeople
Check-in tasks at the right moments, so every client hears from you again without anyone keeping a list.
- 03
Special dates
Install anniversaries and client birthdays become a message, a call or a visit.
- 04
The full story on one record
Every visit, message, design, order and payment, so anyone on the team can pick up the conversation.
- 05
Referrals that are tracked
Know who sent each client and pay referral partners by your own rules.
- 06
Sequences you control
Build your own follow-up steps by SMS, WhatsApp or email, triggered by a stage or a date.
Questions we hear
Can I change the survey?
Yes. The questions, timing and channel are yours to set.
Will clients get too many messages?
You set the cadence, and anyone who opts out is never contacted again automatically.
It all connects.
See your next project in PRIM.
A 30-minute demo with your own kind of project: a lead coming in, a room designed and priced, the order on its way to the factory.